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ERIC Number: EJ488291
Record Type: Journal
Publication Date: 1994
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0276-3877
EISSN: N/A
Available Date: N/A
Roles of the Head of Reference: From the 1990s to the 21st Century.
Nofsinger, Mary M.; Bosch, Allan W.
Reference Librarian, n43 p87-99 1994
Discusses three major roles of the academic library reference department manager: managing reference personnel, including training, communication, performance evaluation, and conflict resolution; implementing new technologies, including assessment of users' needs; and leadership and planning for future changes, including strategic planning, facilitating change, and professional development and role models. (Contains 23 references.) (LRW)
Publication Type: Opinion Papers; Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A