Failures of Total Quality Management: Products of Leadership and Organizational Culture.

Van Allen, George H.

Notes FAQ Contact Us

Back to results

Peer reviewed

ERIC Number: EJ486870

Record Type: Journal

Publication Date: 1994

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-1066-8926

EISSN: N/A

Available Date: N/A

Failures of Total Quality Management: Products of Leadership and Organizational Culture.

Van Allen, George H.

Community College Journal of Research and Practice, v18 n4 p381-90 Jul-Aug 1994

Reviews recent objections to Total Quality Management (TQM), suggesting that the reported implementation problems are a product of inadequate leadership rather than defects in the model. Indicates that compatibility between organizational culture and the tenets of TQM must exist to avoid such implementation problems. (27 citations). (MAB)

Descriptors: Administrative Principles, Administrator Role, Community Colleges, Management Systems, Organizational Change, Quality Control, Resistance to Change, Total Quality Management, Two Year Colleges

Publication Type: Opinion Papers; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A