SCORE Courseware Offers Model for Adult Learners.

Bixler, Brett; Spotts, John

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Peer reviewed

ERIC Number: EJ486723

Record Type: Journal

Publication Date: 1994

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0192-592X

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SCORE Courseware Offers Model for Adult Learners.

Bixler, Brett; Spotts, John

T.H.E. Journal, v21 n11 p76-79 Jun 1994

Describes the design and use of SCORE (Sales and Customer Service Occupational Readiness Education), courseware developed by AT&T to provide midliterate adult customer service representatives with computer-assisted instruction. Topics addressed include job simulations; skills in reading, writing, math, problem solving, and critical thinking; and learner control features. (Contains three references.) (LRW)

Descriptors: Adult Learning, Adult Literacy, Computer Assisted Instruction, Computer Simulation, Computer Software Development, Courseware, Critical Thinking, Learner Controlled Instruction, Mathematics Skills, Models, Problem Solving, Reading Skills, Training Methods, Writing Skills

Publication Type: Reports - Descriptive; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A