Using ITS to Create an Insurance Industry Application: A Joint Case Study.

Boies, Stephen J.; And Others

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Peer reviewed

ERIC Number: EJ479792

Record Type: Journal

Publication Date: 1993

Pages: N/A

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ISSN: ISSN-0737-0024

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Using ITS to Create an Insurance Industry Application: A Joint Case Study.

Boies, Stephen J.; And Others

Human-Computer Interaction, v8 n4 p311-36 1993

Presents an empirical case study of the use of ITS, a software development environment designed by IBM, by Continental Insurance for underwriting applications. Use of a rule-based user interface style that made electronic forms look like standard insurance industry paper forms and worked according to Continental's guidelines is described. (Contains 15 references.) (LRW)

Descriptors: Case Studies, Computer Software Development, Data Processing, Guidelines, Insurance Companies

Publication Type: Opinion Papers; Reports - Research; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

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Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A