Enforcing Academic Rules in Higher Education: A Total Quality Management Approach.

Burgar, Paul

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Peer reviewed

ERIC Number: EJ479625

Record Type: CIJE

Publication Date: 1994

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0361-0365

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Enforcing Academic Rules in Higher Education: A Total Quality Management Approach.

Burgar, Paul

Research in Higher Education, v35 n1 p43-55 Feb 1994

A Total Quality Management (TQM) approach to enforcing an admissions rule was taken in one master's degree program in lieu of punishing students for infraction. Prevention became possible only after TQM techniques revealed the causes of rule violation. Follow-up shows no new rule infractions for several academic terms. (MSE)

Descriptors: Administrative Policy, Admission Criteria, Case Studies, Cheating, College Admission, Discipline Policy, Higher Education, Management Systems, Masters Programs, Program Descriptions, Quality Control, Total Quality Management

Publication Type: Reports - Evaluative; Journal Articles

Education Level: N/A

Audience: Administrators; Practitioners

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A