Peer reviewedERIC Number: EJ476911
Record Type: Journal
Publication Date: 1993
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0013-189X
EISSN: N/A
Available Date: N/A
Let the Buyer Beware: Total Quality Management and Educational Research and Practice.
Capper, Colleen A.; Jamison, Michael T.
Educational Researcher, v22 n8 p25-30 Nov 1993
Describes some of the basic principles of total quality management (TQM) and its application to education. A case example of a principal's experience implementing TQM is presented, and implications for researchers and practitioners are drawn. Without critical dialog about purpose, TQM will worsen rather than improve educational inequalities. (SLD)
Descriptors: Academic Achievement, Access to Education, Administrator Role, Case Studies, Critical Theory, Educational Change, Educational Practices, Educational Research, Elementary Secondary Education, Equal Education, Principals, Program Implementation, Public Schools, Quality Control, School Administration, Total Quality Management
Publication Type: Reports - Evaluative; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A
