Turning the Library upside Down: Reorganization Using Total Quality Management Principles.

Fitch, Donna K.; And Others

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Peer reviewed

ERIC Number: EJ474678

Record Type: Journal

Publication Date: 1993

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0099-1333

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Turning the Library upside Down: Reorganization Using Total Quality Management Principles.

Fitch, Donna K.; And Others

Journal of Academic Librarianship, v19 n5 p294-99 Nov 1993

Describes the restructuring of the Samford University (Alabama) library based on Total Quality Management principles and discusses results of the reorganization. Selection of a planning committee is discussed; techniques for refining objectives and decision making are described; and the assessment of professional and support staff needs is addressed. (Contains 12 references.) (LRW)

Descriptors: Administrative Principles, Change, College Libraries, Committees, Decision Making, Higher Education, Library Administration, Library Personnel, Library Planning, Needs Assessment, Organizational Objectives, Organizational Theories, Personnel Evaluation, Total Quality Management

Publication Type: Opinion Papers; Reports - Descriptive; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A