NotesFAQContact Us
Collection
Advanced
Search Tips
Back to results
Peer reviewed Peer reviewed
ERIC Number: EJ469111
Record Type: CIJE
Publication Date: 1993
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0193-0826
EISSN: N/A
Available Date: N/A
Total Quality Management: The Federal Government Experience.
Frank, Robyn C.
Journal of Library Administration, v18 n1-2 p171-82 1993
Examines the use of Total Quality Management (TQM) in the federal government setting. Topics covered include federal corporate culture, benefits to employees, early programs in productivity improvement, governmentwide implementation, the information network on TQM applications maintained by the Federal Quality Institute, and barriers to implementation. (Contains 21 references.) (EAM)
Descriptors: Administrative Principles, Federal Government, Government Employees, Government Role, Information Networks, Organizational Climate, Organizational Theories, Productivity, Public Agencies, Quality Control, Total Quality Management
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A
Note: Theme issue topic: "Integrating Total Quality Management in a Library Setting."