Peer reviewedERIC Number: EJ469100
Record Type: Journal
Publication Date: 1993
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0193-0826
EISSN: N/A
Available Date: N/A
TQM: The Director's Perspective.
Gapen, D. Kaye; And Others
Journal of Library Administration, v18 n1-2 p15-28 1993
Explores the value of Total Quality Management (TQM) for libraries as a management methodology to complement the changing needs of research libraries in light of changing information technology. The planning process for a new academic library which used many TQM elements is described. (EAM)
Descriptors: Academic Libraries, Administrative Principles, Futures (of Society), Higher Education, Information Technology, Library Administration, Library Directors, Library Planning, Library Services, Models, Organizational Change, Organizational Theories, Problem Solving, Quality Control, Research Libraries, Technological Advancement, Total Quality Management, User Needs (Information)
Publication Type: Opinion Papers; Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A
