Miscommunication in the Medical Encounter: A Function of Language or Social Role?.

Worley, Leticia, and Elder, Catherine

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Peer reviewed

ERIC Number: EJ459732

Record Type: CIJE

Publication Date: 1990

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ISSN: ISSN-0155-0646

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Miscommunication in the Medical Encounter: A Function of Language or Social Role?

Worley, Leticia, and Elder, Catherine

Australian Review of Applied Linguistics, v14 n1 p17-34 1990

Examination of interaction between hospital staff and nonnative speakers of English touches on institutionalized models of interaction and attempts to characterize typical exchanges at various points during patient processing. Results show that communication difficulties can arise both intra- and cross-culturally, primarily from differentiated roles of staff and patients. (37 references) (CP)

Descriptors: Health Personnel, Interpersonal Communication, Language Usage, Limited English Speaking, Medical Services, Patient Education, Physician Patient Relationship, Role Perception, Sociolinguistics, Verbal Communication

Publication Type: Journal Articles; Reports - Research; Opinion Papers

Education Level: N/A

Audience: N/A

Language: English

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Authoring Institution: N/A

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