Assessment and Accountability in Reference Work. Part V: Reference Evaluation.

Hults, Patricia; And Others

Notes FAQ Contact Us

Back to results

Peer reviewed

ERIC Number: EJ457953

Record Type: Journal

Publication Date: 1992

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0276-3877

EISSN: N/A

Available Date: N/A

Assessment and Accountability in Reference Work. Part V: Reference Evaluation.

Hults, Patricia; And Others

Reference Librarian, v17 n38 p141-73,175-81,183-90 1992

Includes four articles that discuss the evaluation of library reference services. Topics addressed include unobtrusive testing; measuring the accountability of reference librarians by behavioral rather than factual evaluation; on-the-job training of reference librarians; and faculty expectations of academic reference librarians. (52 references) (LRW)

Descriptors: Academic Libraries, Accountability, Evaluation Methods, Higher Education, Librarians, Library Education, Library Services, Library Surveys, Measures (Individuals), Personnel Evaluation, Questionnaires, Reference Services, Training Methods, User Needs (Information)

Publication Type: Journal Articles; Information Analyses; Reports - Descriptive; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A