The Electronic Reference Desk: Reference Service in an Electronic World.

Cargill, Jennifer

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ERIC Number: EJ444784

Record Type: CIJE

Publication Date: 1992

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0888-4463

EISSN: N/A

Available Date: N/A

The Electronic Reference Desk: Reference Service in an Electronic World.

Cargill, Jennifer

Library Administration & Management, v6 n2 p82-85 Spr 1992

Describes changes in reference services in academic libraries prompted by new electronic formats and services. Four main areas are discussed: (1) changes in the philosophy of reference services and the types of reference services offered; (2) accessing reference services, including greater direct access by patrons; (3) physical configurations of reference areas; and (4) management issues. (six references) (LRW)

Descriptors: Academic Libraries, Access to Information, Change, Electronic Libraries, Futures (of Society), Higher Education, Library Administration, Library Automation, Library Facilities, Library Services, Reference Services, User Needs (Information), Users (Information)

Publication Type: Journal Articles; Opinion Papers; Speeches/Meeting Papers

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A