Users' Reactions to CD-ROM: The Penn State Experience.

Faries, Cindy

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Peer reviewed

ERIC Number: EJ443348

Record Type: Journal

Publication Date: 1992

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0010-0870

EISSN: N/A

Available Date: N/A

Users' Reactions to CD-ROM: The Penn State Experience.

Faries, Cindy

College and Research Libraries, v53 n2 p139-49 Mar 1992

Describes a survey of CD-ROM users at the Pennsylvania State University library that was conducted to determine who the users were, which systems were most popular, how patrons perceived help available to them, and what types of instruction they wanted. Suggestions for improvements in service were also requested. (15 references) (LRW)

Descriptors: Academic Libraries, Higher Education, Library Instruction, Library Services, Literature Reviews, Optical Data Disks, Questionnaires, Reference Services, Surveys, Tables (Data), Use Studies, User Needs (Information), User Satisfaction (Information), Users (Information)

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A