Analyzing Audiences for Software Manuals: A Survey of Instructional Needs for

Mirel, Barbara

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Peer reviewed

ERIC Number: EJ442724

Record Type: CIJE

Publication Date: 1992

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0888-4323

EISSN: N/A

Available Date: N/A

Analyzing Audiences for Software Manuals: A Survey of Instructional Needs for "Real World Tasks."

Mirel, Barbara

Technical Communication Quarterly, v1 n1 p13-38 Win 1992

Surveys 25 people who use databases at work to discover the ways in which social and organizational factors affect users' tasks and their acquisition of knowledge and skills. Finds that learning to use databases for complex tasks in work entails more than simply learning concepts and procedures for executing program functions. (PRA)

Descriptors: Audience Analysis, Computer Software, Databases, Higher Education, Technical Writing, Writing Research

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A

Note: Journal was previously entitled "Technical Writing Teacher."