Empowerment at Pacific Gas & Electric.

Kaufman, Steven B.

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ERIC Number: EJ429593

Record Type: Journal

Publication Date: 1991

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0095-5892

EISSN: N/A

Available Date: N/A

Empowerment at Pacific Gas & Electric.

Kaufman, Steven B.

Training, v28 n8 p46-48 Aug 1991

Pacific Gas and Electric's employee involvement program aggressively focuses on customer service, performance measurement tied to management bonuses, and commitment to change in the organizational culture. (SK)

Descriptors: Employer Employee Relationship, Organizational Change, Participative Decision Making, Productivity, Utilities

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A