A Profile of Users of Electronic Mail in a University: Frequent Versus Occasional Users.

Komsky, Susan H.

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Peer reviewed

ERIC Number: EJ422652

Record Type: CIJE

Publication Date: 1991

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0893-3189

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A Profile of Users of Electronic Mail in a University: Frequent Versus Occasional Users.

Komsky, Susan H.

Management Communication Quarterly, v4 n3 p310-40 Feb 1991

Examines factors that differentiate among frequent and occasional users of electronic mail for the purpose of developing a profile of users to help organizations develop strategies for increasing system usage. Finds that frequent users are significantly different from occasional users on all of the five factors studied. (KEH)

Descriptors: Communication Apprehension, Communication Research, Electronic Mail, Higher Education, Information Dissemination, Information Networks, Organizational Communication, Surveys, Universities

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

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Author Affiliations: N/A