Monitoring User Search Success through Transaction Log Analysis: The WolfPAC Example.

Zink, Steven D.

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Peer reviewed

ERIC Number: EJ421761

Record Type: Journal

Publication Date: 1991

Pages: N/A

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ISSN: ISSN-0090-7324

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Monitoring User Search Success through Transaction Log Analysis: The WolfPAC Example.

Zink, Steven D.

Reference Services Review, v19 n1 p49-56 1991

Describes the use of transaction log analysis of the online catalog at the University of Nevada, Reno, libraries to help evaluate reasons for unsuccessful user searches. Author, title, and subject searches are examined; problems with Library of Congress subject headings are discussed; and title keyword searching is suggested. (11 references) (LRW)

Descriptors: College Libraries, Error Patterns, Higher Education, Online Catalogs, Search Strategies, Subject Index Terms, Use Studies, User Satisfaction (Information), Users (Information)

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

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