Dimensions of Public Library Effectiveness II: Library Performance.

Van House, Nancy A.; Childers, Thomas

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Peer reviewed

ERIC Number: EJ413655

Record Type: Journal

Publication Date: 1990

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ISSN: ISSN-0740-8188

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Dimensions of Public Library Effectiveness II: Library Performance.

Van House, Nancy A.; Childers, Thomas

Library and Information Science Research, v12 n2 p131-53 Apr-Jun 1990

Describes the Public Library Effectiveness Study (PLES), which was designed to apply models and methods of organizational effectiveness research to public libraries. Indicators of public library effectiveness are described, factor analysis results are presented, implications for evaluating library performance are discussed, and further research is suggested. (22 references) (LRW)

Descriptors: Evaluation Methods, Factor Analysis, Interviews, Library Research, Library Services, National Surveys, Organizational Effectiveness, Performance Factors, Public Libraries, Questionnaires, Research Methodology, Research Needs, Tables (Data), User Satisfaction (Information)

Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires

Education Level: N/A

Audience: N/A

Language: English

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