Pile-Up at the Reference Desk: Teaching Users to Use CD-ROMs.

Whitaker, Cathy Seitz

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ERIC Number: EJ408924

Record Type: Journal

Publication Date: 1990

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: N/A

EISSN: N/A

Available Date: N/A

Pile-Up at the Reference Desk: Teaching Users to Use CD-ROMs.

Whitaker, Cathy Seitz

Laserdisk Professional, v3 n2 p30-34 Mar 1990

Reports the results of a survey of 38 librarians with expertise in training CD-ROM users that examined why and how patrons use CD-ROM, what end-users need to know about searching CD-ROM, and preferred teaching methods. The effects of training CD-ROM users on reference services and staff are also discussed. (CLB)

Descriptors: Cost Effectiveness, Library Instruction, Library Surveys, Optical Data Disks, Reference Services, Training Methods, User Needs (Information)

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A