Online Information Retrieval in the Public Library: Staff Selection and Development for Quality Service.

Riechel, Rosemarie

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Peer reviewed

ERIC Number: EJ407222

Record Type: CIJE

Publication Date: 1989

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Online Information Retrieval in the Public Library: Staff Selection and Development for Quality Service.

Riechel, Rosemarie

Reference Librarian, n25-26 p617-29 1989

Lists guidelines for education, experience, level of knowledge/skill, and general reference ability to be considered in selecting public library online searching staff. Content of staff development programs is outlined in three areas: (1) general orientation; (2) training in the fundamentals of online searching; and (3) online searcher development and training. (12 references) (Author/MES)

Descriptors: Course Content, Librarians, Library Services, Online Searching, Personnel Selection, Public Libraries, Reference Services, Staff Development

Publication Type: Journal Articles; Guides - Non-Classroom

Education Level: N/A

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Language: English

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