The Role Communication Plays in Developing and Reducing Organizational Stress and Burnout.

Johnson, Pamela R.; Indvik, Julie

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Peer reviewed

ERIC Number: EJ406718

Record Type: Journal

Publication Date: 1990

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The Role Communication Plays in Developing and Reducing Organizational Stress and Burnout.

Johnson, Pamela R.; Indvik, Julie

Bulletin of the Association for Business Communication, v53 n1 p5-9 Mar 1990

Surveys research on the connection between communication and stress, with particular application to the workplace. Reviews how message behaviors involving uncertainty, perceived control, and emotion can contribute to or ameliorate work stress and burnout. Discusses communication behaviors such as communication overload, participatory decision-making, social support, and humor. (SR)

Descriptors: Burnout, Business Communication, Employer Employee Relationship, Interpersonal Communication, Job Satisfaction, Organizational Climate, Postsecondary Education, Stress Variables, Work Environment

Publication Type: Journal Articles; Information Analyses; Guides - Non-Classroom; Reports - Evaluative

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Language: English

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