Reference in the Age of Automation: Changes in Reference Service at Chemical Abstracts Service Library.

Hodges, Pauline R.

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Peer reviewed

ERIC Number: EJ402754

Record Type: Journal

Publication Date: 1989

Pages: N/A

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Reference in the Age of Automation: Changes in Reference Service at Chemical Abstracts Service Library.

Hodges, Pauline R.

Special Libraries, v80 n4 p251-57 Fall 1989

Describes the use of office automation equipment at Chemical Abstracts Services (CAS) Library Services and its impact on the reference services offered. Functions discussed include the use of electronic mail for 24-hour library access, online searching, online access to other library collections, and coordination of online searching done by CAS staff. (six references) (CLB)

Descriptors: Automation, Electronic Mail, Library Services, Menu Driven Software, Online Catalogs, Online Searching, Reference Services, Shared Library Resources, Special Libraries

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

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Language: English

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