ERIC Number: EJ400994
Record Type: Journal
Publication Date: 1989
Pages: N/A
Abstractor: N/A
ISBN: N/A
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EISSN: N/A
Available Date: N/A
The Paradox of User Documentation: Useful, but Rarely Used.
Stolovitch, Harold D.; Vanasse, Sylvie
Performance and Instruction, v28 n7 p19-22 Aug 1989
Discusses the need for readable, easily accessed user documentation for application software packages and provides suggestions for creating effective user documentation. User characteristics are emphasized, including problems users experience; and recommendations for effective documentation are given, including being task oriented and providing good text layout and organization. (LRW)
Publication Type: Journal Articles; Guides - Non-Classroom; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
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