The Search for Quality.

Shaughnessy, Thomas W.

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Peer reviewed

ERIC Number: EJ361422

Record Type: Journal

Publication Date: 1987

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: N/A

EISSN: N/A

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The Search for Quality.

Shaughnessy, Thomas W.

Journal of Library Administration, v8 n1 p5-10 Spr 1987

Discusses the determinants of the quality of library services, the difficulties involved in attempting to measure quality, and the need for the profession to explore methods to improve library service quality. (CLB)

Descriptors: Evaluation Criteria, Library Services, Library Standards, Measurement Techniques, User Satisfaction (Information)

Publication Type: Journal Articles; Opinion Papers; Reports - Evaluative

Education Level: N/A

Audience: Policymakers; Administrators; Media Staff; Practitioners

Language: English

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