The Communication Audit as a Library Management Tool.

Cortez, Edwin M.; Bunge, Charles A.

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Peer reviewed

ERIC Number: EJ361334

Record Type: CIJE

Publication Date: 1987

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The Communication Audit as a Library Management Tool.

Cortez, Edwin M.; Bunge, Charles A.

Journal of Library Administration, v8 n2 p41-64 Sum 1987

Discusses the relationship between effective organizational communication and specific library contexts and reviews the historical development of communication audits as a means of studying communication effectiveness. The generic structure of such audits is described and two models are presented in detail, including techniques for gathering and interpreting necessary data. (CLB)

Descriptors: Communication Audits, Data Collection, Data Interpretation, Decision Support Systems, Evaluation Methods, Library Administration, Long Range Planning, Models, Organizational Communication, Stress Management, Systems Analysis

Publication Type: Journal Articles; Opinion Papers; Reports - Research

Education Level: N/A

Audience: Policymakers; Administrators; Practitioners

Language: English

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