Determinants of Consumer Satisfaction with Education: Implications for College and University Administrators.

Chadwick, Kathy; Ward, James

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Peer reviewed

ERIC Number: EJ354228

Record Type: CIJE

Publication Date: 1987

Pages: N/A

Abstractor: N/A

ISBN: N/A

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Determinants of Consumer Satisfaction with Education: Implications for College and University Administrators.

Chadwick, Kathy; Ward, James

College and University, v62 n3 p236-46 Spr 1987

A study of the satisfaction of one university's 600 business school graduates examined graduate attitudes about the cost and value of the education and services received while in college. The findings and their implications for institutional and program administration are discussed. (MSE)

Descriptors: Business Administration Education, College Administration, Consumer Economics, Consumer Protection, Costs, Graduate Surveys, Higher Education, Outcomes of Education, Participant Satisfaction, Policy Formation, School Policy, Statistical Analysis, Student Attitudes

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

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Authoring Institution: N/A

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Author Affiliations: N/A