Telephone Surveying with Computers: Administrative, Methodological and Research Issues.

Shangraw, Ralph F., Jr.

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Peer reviewed

ERIC Number: EJ338386

Record Type: Journal

Publication Date: 1986

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Telephone Surveying with Computers: Administrative, Methodological and Research Issues.

Shangraw, Ralph F., Jr.

Evaluation and Program Planning, v9 n2 p107-11 1986

The current status of Computer-Assisted Telephone Interviewing (CATI) is reviewed with special attention to microcomputer-based systems. The primary conclusion is that CATI systems can aid in the administration of telephone surveys in addition to reducing sources of survey error, but CATI systems are neither inexpensive nor easily implemented. (Author/LMO)

Descriptors: Computer Oriented Programs, Computer Software, Evaluation Methods, Interviews, Microcomputers, Program Administration, Research Methodology, State of the Art Reviews

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

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Language: English

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