What They Say They Do and What They Do: Assessing Online Catalog Use Instruction through Transaction Monitoring.

Nielsen, Brian

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Peer reviewed

ERIC Number: EJ336209

Record Type: Journal

Publication Date: 1986

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What They Say They Do and What They Do: Assessing Online Catalog Use Instruction through Transaction Monitoring.

Nielsen, Brian

Information Technology and Libraries, v5 n1 p28-34 Mar 1986

This review of the overall findings of the "Educating the Online Catalog User" project at Northwestern University Library focuses on methods of data collection used in evaluating online catalog performance and user performance. The rationale and methodology of transaction log monitoring and new directions for technical development are highlighted. (7 references) (EJS)

Descriptors: College Libraries, Evaluation Methods, Higher Education, Library Catalogs, Library Instruction, Library Services, Library Surveys, Man Machine Systems, Online Systems, Research Methodology, Use Studies, User Satisfaction (Information)

Publication Type: Journal Articles; Opinion Papers; Reports - Research; Speeches/Meeting Papers

Education Level: N/A

Audience: Researchers

Language: English

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