ERIC Number: EJ301640
Record Type: Journal
Publication Date: 1984
Pages: N/A
Abstractor: N/A
ISBN: N/A
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Available Date: N/A
Offline and Online User Assistance for Online Catalog Searchers.
Markey, Karen
Online, v8 n3 p54-66 May 1984
This discussion of online public access catalog (OPAC) user assistance includes results of focused-group interviews of 70 OPAC users at six libraries. Importance of printed materials, library staff assistance, users' problems relearning OPAC searching, computer-assisted instruction, multiple-dialog modes, informative system error messages, and prompts for OPAC interface are highlighted. (EJS)
Publication Type: Reports - General; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
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