Measurement at the Reference Desk.

White, Howard D.

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ERIC Number: EJ260074

Record Type: Journal

Publication Date: 1981

Pages: N/A

Abstractor: N/A

ISBN: N/A

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Measurement at the Reference Desk.

White, Howard D.

Drexel Library Quarterly, v17 n1 p3-35 Win 1981

Proposes using the Statistical Package for the Social Sciences (SPSS) for the analysis of routine library statistics to measure how well certain goals are being reached and discusses variables and procedures that might be used. Information on SPSS, sample selection, and Yule's Q analysis is appended, and 18 references are listed. (RAA)

Descriptors: Academic Libraries, Computer Programs, Higher Education, Librarians, Library Administration, Library Services, Measurement Techniques, Organizational Effectiveness, Statistical Analysis

Publication Type: Journal Articles; Guides - General; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

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Author Affiliations: N/A