Library Statistics and User Satisfaction: No Significant Correlation.

De Gennaro, Richard

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Peer reviewed

ERIC Number: EJ225895

Record Type: Journal

Publication Date: 1980-May

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Library Statistics and User Satisfaction: No Significant Correlation.

De Gennaro, Richard

Journal of Academic Librarianship, v6 n2 p95 May 1980

Suggests such traditional measures of an academic library's worth as volumes added, numbers of serials, total staff, and materials expenditures have no significant correlation to the effectiveness of a library's services or user satisfaction; also that future success in effectiveness lies with cost effective management of available resources. (RAA)

Descriptors: Academic Libraries, Cost Effectiveness, Library Administration, Library Services, Library Surveys, Statistics, Use Studies, User Satisfaction (Information)

Publication Type: Journal Articles; Opinion Papers

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Language: English

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