Clerical Skills Training: Beyond the Standard Courses.

Ketchley, Paul; Anderson, Nick

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Peer reviewed

ERIC Number: EJ210439

Record Type: Journal

Publication Date: 1978

Pages: N/A

Abstractor: N/A

ISBN: N/A

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Clerical Skills Training: Beyond the Standard Courses.

Ketchley, Paul; Anderson, Nick

Journal of European Industrial Training, v2 n3 p6-8 1978

Describes the process by which trainers designed and ran an employee clerical skills programs and prepared modules, such as communication skills and creative thinking/problem solving, to be included in courses where needed. The flexibility of this learner-centered training was more effective than any standard course or package. (MF)

Descriptors: Business Communication, Business Skills, Clerical Workers, Communication Skills, Foreign Countries, Government Employees, Inplant Programs, Job Skills, Learning Modules, Local Government, Program Descriptions, Program Design, Staff Development, Training Methods

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Identifiers - Location: United Kingdom (England)

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Author Affiliations: N/A