Performance Indices for Managing a Training Development Organization: Two Years of Experience.

Smith, Martin E.

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ERIC Number: EJ192830

Record Type: CIJE

Publication Date: 1978

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Performance Indices for Managing a Training Development Organization: Two Years of Experience.

Smith, Martin E.

Improving Human Performance Quarterly, v7 n3 p303-18 Fall 1978

Discusses and responds to criticisms of ten indices proposed for monitoring the operations of a training development group as a means of detecting problems and evaluating the impact of management decisions: productivity, timeliness, effectiveness, project efficiency, curriculum efficiency, cost, value, developmental process, personnel development, and professional contribution. (Author/JEG)

Descriptors: Cost Effectiveness, Evaluation Methods, Graphs, Instructional Development, Management Systems, Operations Research, Problem Solving, Program Evaluation, Training Laboratories

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Language: English

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