ERIC Number: EJ177600
Record Type: CIJE
Publication Date: 1977
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Managers with Impact: Verstile and Inconsistent
Skinner, Wickham; Sasser, W. Earl
Harvard Business Review, 55, 6, 140-8, Nov-Dec 77
Based on analysis of 31 management case studies, the authors conclude that managers who are consistent in the way they tackle day-to-day problems are likely to be much less successful than managers who analyze each situation individually and adjust their approach accordingly. (Author/JG)
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