This article explores the characteristics of the BEA Project, an international service-learning (ISL) initiative promoting interaction and exchange between Italy and Brazil. Through a descriptive analysis, this article examines multiple dimensions promoted by our proposal within a glocal framework, analyzing participants' involvement in key global partnerships through such partners as universities, affiliated community-based centers, and communities. Best practices examples highlight the importance of reflective practices in fostering cultural competence and bottom-up strategies to approach communities. Finally, the article proposes a monitoring and evaluation strategy to address the project's limitations and enhance its impact, integrating quantitative and qualitative instruments. This research contributes to the ISL literature by offering insights into best practices for sustainable international collaborations.