ERIC Number: EJ1472019
Record Type: Journal
Publication Date: 2025-Mar
Pages: 17
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0144-7394
EISSN: N/A
Available Date: 0000-00-00
ChatGPT, a Partnering Tool to Improve ESL Learners' Speaking Skills: Case Study in a Public University, Malaysia
Jayanthi Muniandy1; Mahiswaran Selvanathan2
Teaching Public Administration, v43 n1 p4-20 2025
The emergence of ChatGPT, an OpenAI chatbot, has revolutionised our education system to a new phase. It is an innovative approach to future learning, including in the English as a Second Language (ESL) classroom. Since its inception, ChatGPT has been remarkably used by most educators and learners. Nevertheless, its application in the flipped classroom, especially in enhancing ESL learners' speaking skills, is notably an innovative and novel phenomenon. Besides, educators' challenges in giving instant feedback to learners and creating an engaging learning environment in the flipped classroom emerged as a crucial consideration. Therefore, this study aims to investigate the effectiveness of ChatGPT as a partnering tool in developing ESL learners' speaking skills in the flipped classroom setting in a Malaysian public university. This study also scrutinises ESL learners' challenges in using ChatGPT to develop speaking skills. The researchers employ a mixed-method design incorporating a five-point Likert scale questionnaire and focus group interviews. The quantitative data was analysed using descriptive statistics, while the qualitative data was analysed through thematic analysis. The findings of this study offer significant implications for various stakeholders in the educational industry. Policymakers, course designers, educators, learners, and even the Ministry of Education will obtain valuable insights, especially in decision-making, innovative teaching approaches, and learners' speaking abilities in the ESL flipped classroom.
Descriptors: Foreign Countries, Artificial Intelligence, Man Machine Systems, Natural Language Processing, English (Second Language), Second Language Learning, Second Language Instruction, Speech Skills, Technology Uses in Education, Public Colleges, College Students, Flipped Classroom, Student Attitudes, Barriers
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Malaysia
Grant or Contract Numbers: N/A
Author Affiliations: 1Universiti Sains Malaysia, Malaysia; 2Universiti Teknologi Malaysia Kuala Lumpur, Malaysia