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ERIC Number: EJ1470871
Record Type: Journal
Publication Date: 2025-Jun
Pages: 17
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0007-0998
EISSN: EISSN-2044-8279
Available Date: 2024-10-06
Profiles of Teachers' Emotional Labour during COVID-19 and the Consequences on Mental Health: A Comparison between Online and Offline Teaching
Zhuo Chen1; Huang Zuo2,3; Zixun Hua4; Yuanhuan Feng5; Ruixiang Gao6
British Journal of Educational Psychology, v95 n2 p346-362 2025
Background: Despite increasing attention on emotional labor in teacher well-being research, person-centered studies are relatively scarce, particularly concerning the emotional labor of online teaching during COVID-19 and its effects on teachers' non-work-related mental health. Objective: This study aims to address these gaps by examining emotional labor profiles and their consequences on job satisfaction, depression, and anxiety among Chinese teachers involved in either online or offline teaching during October-December 2022. Methods: Two samples of teachers were analyzed altogether: one engaged in online teaching (N=605) and the other in offline teaching (N=394). Latent profile analysis was used to identify emotional labor profiles based on three strategies: surface acting, deep acting, and expression of naturally felt emotions. Results: A total of four subgroups of emotional workers were identified: natural expressors, actors, flexible regulators, and authentic regulators. Significant differences were found between online and offline teaching, with a higher proportion of actors and fewer flexible regulators in the online condition, suggesting that the screen acts as a barrier to authentic emotional display. Among the four classes, actors scored lowest on job satisfaction and highest on depression and anxiety, whereas authentic regulators were the most adaptive, especially in online settings. Conclusions: The findings highlight the impact of online teaching on teachers' emotional labor profiles and mental health, with practical implications for optimizing online teaching environments and supporting teacher well-being.
Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www-wiley-com.bibliotheek.ehb.be/en-us
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: China
Grant or Contract Numbers: N/A
Author Affiliations: 1Center for Linguistics and Applied Linguistics (Guangdong University of Foreign Studies), Key Research Institute of Humanities and Social Sciences for Universities, zs, Guangzhou, China; 2College of Teacher Education, South China Normal University, Guangzhou, China; 3Institute for Teachers' Professional Ethics and Virtues Building (South China Normal University), Ministry of Education, Guangzhou, China; 4Teachers' Teaching Development Center, Guangdong University of Education, Guangzhou, China; 5College of Child Development and Education, Zhejiang Normal University, Hangzhou, China; 6Center for Studies of Psychological Application, Guangdong Key Laboratory of Mental Health and Cognitive Science, and School of Psychology, South China Normal University, Guangzhou, China