When teachers work together in a language centre setting there can sometimes be tension due to differences of opinion. These conflicts can highlight possible ways in which the language centre management could improve. However, there needs to be a level of professionalism that is sometimes missing when emotions are involved. This paper proposes a selection of guidelines backed by current literature that could be used to gather data from conflict by reducing tensions, moving the focus towards task improvement instead of personal conflict. The analysis in this paper examines a conflict in a university setting in which two teachers disagreed about how to gather and disseminate information to a shared class. The paper concludes that there should be guidelines that are researched, published and visibly presented, as there could be benefits to teachers, school image, and overall centre management.