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ERIC Number: EJ1464873
Record Type: Journal
Publication Date: 2021
Pages: 26
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: EISSN-1759-667X
Available Date: 0000-00-00
Understanding College Students' E-Loyalty to Online Practicum Courses in Hospitality Programmes during COVID-19
Yoanita Alexandra; Septi Fahmi Choirisa
Journal of Learning Development in Higher Education, n21 2021
This study aims to examine the students' loyalty to an online practicum course for hospitality education during the COVID-19 pandemic in Indonesia. Premised on the Technology Acceptance Model (TAM), we adopted a revised model consisting of Information System Success Model and Expectancy Confirmation Theory (ECT) to ascertain the students' perceptions of the usefulness of the programme and their levels of satisfaction with, and eloyalty to, the programme. This study utilised an online survey to obtain data from 309 participants. The partial least squares structural equation modelling method was employed in the study. The findings show that students' perceptions of the usefulness of online learning were significantly influenced by information quality, system quality, and system interactions which relate to satisfaction. Preliminary research provides insight for stakeholders such as vocational institutions, teachers, and practitioners of education to gain a better understanding of factors that contribute to hospitality students' continued intentional use of online courses.
Association for Learning Development in Higher Education. 33 Lower Road, Salisbury, Wiltshire, SP2 9NB, UK. e-mail: admin@aldinhe.ac.uk; Web site: https://jldhe.aldinhe.ac.uk/
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A