ERIC Number: EJ1464831
Record Type: Journal
Publication Date: 2025
Pages: 23
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2165-3151
EISSN: EISSN-2165-316X
Available Date: 0000-00-00
Unlocking AI Potential: Effort Expectancy, Satisfaction, and Usage in Research
Nurul Ashikin Izhar; Wendy Ven Ye Teh; Anita Adnan
Journal of Information Technology Education: Innovations in Practice, v24 Article 5 2025
Aim/Purpose: This study investigates the key factors influencing the adoption and use of artificial intelligence (AI) applications among researchers, focusing on effort expectancy, satisfaction, perceived ease of use, and perceived usefulness, which shaped attitudes and drove AI adoption as a research assistant. Background: AI tools have rapidly become game-changers in academic research, transforming tasks such as literature retrieval, writing, editing, and data analysis. Despite their potential, barriers like high effort expectancy, inconsistent user satisfaction, and ethical concerns regarding over-reliance and plagiarism continue to hinder widespread adoption. A pressing gap exists in understanding how AI impacts the efficiency and integrity of academic research workflows. Methodology: A quantitative approach using structural equation modeling (SEM) was employed. Data was collected from 120 active researchers who use AI tools for academic tasks, including literature reviews, writing support, and data visualization. Contribution: This study contributes to the understanding of how key factors, such as effort expectancy and satisfaction, affect AI adoption in academic research. It emphasizes the importance of reducing cognitive load and improving user satisfaction to promote widespread AI adoption. It also underscores the importance of intuitive AI design and institutional support in shaping researchers' engagement with AI tools, which could enhance productivity and research outcomes. Findings: The findings reveal that effort expectancy, satisfaction, perceived ease of use, and perceived usefulness significantly influence attitude and actual use of AI tools, with attitude serving as a key mediator. The model demonstrated moderate to high explanatory power (R[superscript 2] = 0.409 to 0.459) and predictive relevance (Q[superscript 2] = 0.171 to 0.409), highlighting the substantial role of effort expectancy and satisfaction in shaping perceived ease of use and usefulness. These findings emphasize the importance of reducing cognitive load and improving user satisfaction to encourage the adoption of AI tools in research. Recommendations for Practitioners: Institutions and AI developers should focus on reducing the learning curve of AI tools by enhancing their intuitiveness and providing targeted training and technical support. Ethical AI use should also be promoted to address concerns about over-reliance and plagiarism. Institutions should foster a culture that normalizes AI integration in research practices. Recommendation for Researchers: Researchers should be informed of the long-term effects of AI adoption on research quality and integrity and how institutional support can foster positive attitudes toward AI tools in academic research. Impact on Society: The broader adoption of AI tools in academic research could enhance productivity and efficiency, leading to more breakthroughs in various fields and benefiting society by accelerating research and innovation. Additionally, AI can democratize access to research resources, particularly for underfunded institutions and early-career researchers, by enabling broader participation in cutting-edge research and fostering equity and diversity in academic contributions. Future Research: Future studies should focus on the role of user experience in AI adoption, particularly how different user groups interact with AI tools. Longitudinal studies could provide insights into how attitudes toward AI change as users become more familiar with the tools.
Descriptors: Artificial Intelligence, Computer Software, Technology Uses in Education, Technology Integration, Usability, Barriers, Educational Benefits, Ethics, Plagiarism, Integrity, Efficiency, Researchers, Research Methodology, Models, Cognitive Ability, Technical Support, Technological Literacy, Faculty Development, Doctoral Students, Graduate Students, Student Research
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Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A