The aim of this study was to understand marginalized graduate students' use of academic libraries for research activities during the COVID-19 pandemic. Using a phenomenological approach, this study investigated the challenges, barriers, and coping strategies of marginalized graduate students from three Canadian universities. Focus groups were conducted to stimulate discussions and gather rich data from participants. Based on findings, this study offers several recommendations for inclusive spaces, accessibility across institutions, bridging divides, and more to address service gaps and improve library access for all users.