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ERIC Number: EJ1460818
Record Type: Journal
Publication Date: 2025-Jan
Pages: 15
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0888-4080
EISSN: EISSN-1099-0720
Available Date: 2025-01-07
Using an AI-Driven Child Chatbot Avatar as a Training Tool for Information Gathering Skills of Dental and Medical Professionals: A Pilot Study
Applied Cognitive Psychology, v39 n1 e70022 2025
Healthcare professionals often receive limited training in information gathering, especially for cases of suspected child maltreatment. This pilot study evaluated a brief interview training program using an artificial intelligence-driven child avatar chatbot to simulate realistic encounters with children. GPT-3 and one-shot prompting were used to simulate an 8-year-old girl who was allegedly subjected to violence. A pretest-posttest design assessed the program's impact, with all participants (n = 18) receiving a video lecture and indirect feedback on their questions based on the avatar's responses. One group (n = 10) received direct feedback on their use of open and closed questions, along with examples after each interview. Results showed no significant improvement in interviewing behaviour, regardless of feedback condition. This study highlights the need for further development and tailoring of training programs to better support healthcare professionals in cases of suspected child abuse.
Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www-wiley-com.bibliotheek.ehb.be/en-us
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Norway
Grant or Contract Numbers: N/A
Author Affiliations: 1Oral Health Centre of Expertise in Eastern Norway, Oslo, Norway; 2Faculty of Social Sciences, Oslo Metropolitan University, Oslo, Norway; 3Department of Paediatrics, Southern Norway Hospital, Kristiansand, Norway; 4Institute of Clinical Medicine, University of Oslo, Oslo, Norway; 5Faculty of Health Sciences, Oslo Metropolitan University, Oslo, Norway