Purpose: This study aims to determine gains acquired by school administrators in the process of emergency remote teaching based on problems they experienced and strategies they used in the process, as well as skills that increased in importance with this process. Design/methodology/approach: This study was designed as a case study, which is one of the qualitative research methods. Findings: After the analysis of the data, the themes are as follows: problems experienced, administrative gains provided by the process and administrative skills that increase in importance. In this study, it was found that school administrators used different strategies to solve the problems encountered in the emergency remote teaching process, and these strategies provided them with different perspectives. Originality/value: This crisis can be turned into an opportunity and that it is necessary to suggest new ways by drawing lessons from this crisis.