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ERIC Number: EJ1438428
Record Type: Journal
Publication Date: 2024
Pages: 13
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1740-2875
EISSN: EISSN-1740-2883
Available Date: N/A
Use of Augmented Reality Tools in Marketing Communication with the Audience
Jelena Salkovska; Anda Batraga; Liene Kaibe; Henrijs Kalkis; Katrina Kellerte; Laura Minskere
International Journal of Learning and Change, v16 n5 p473-485 2024
The scientific problem of the paper is related to the need to improve corporate marketing communication by using innovative technologies to improve consumer experience in the purchase decision process and to reduce purchase risks. The use of augmented reality is one of the innovative marketing communication technologies. So far, the impact of the use of this technology on the consumer experience in the purchase decision process has not been sufficiently explored in both qualitative and quantitative aspects, and no statistical data on the use of augmented reality in marketing communication are available. However, the use of augmented reality became an important milestone during the COVID-19 pandemic, so the aim of this study is to assess the role of augmented reality tools in the purchase decision process and to develop proposals to improve the use of augmented reality tools in corporate marketing. The research hypothesis has been confirmed and it has been concluded that the use of augmented reality in marketing communication enhances the consumer experience in the purchase decision process.
Inderscience Publishers. World Trade Centre Building II 29 route de Pre-Bois Case Postale 856 CH-1215, Geneva 15, Switzerland. e-mail: editor@inderscience.com; Web site: https://www.inderscience.com/jhome.php?jcode=ijlc
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Latvia
Grant or Contract Numbers: N/A
Author Affiliations: N/A