ERIC Number: EJ1425427
Record Type: Journal
Publication Date: 2024-Jun
Pages: 13
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2329-4922
EISSN: EISSN-2329-4906
Available Date: N/A
Using Scenario-Based Assessment in the Development of Students' Digital Communication Skills and Professional Competence
Catherine Nickerson; Peter Davidson
Business and Professional Communication Quarterly, v87 n2 p324-336 2024
In this discussion, we consider how the use of scenario-based assessment (SBA) can provide students with a way of developing the digital communication skills that business communication research has found they will need for the workplace, alongside other aspects of professional competence. This is because SBA can be employed to engage learners in the same types of authentic performance tasks in a situated context that they will likely encounter in their professional lives. In addition, SBA can also be used to maximize the integrity of an assignment by harnessing the positive effects of using generative Artificial Intelligence (AI) tools, while simultaneously mitigating against the misappropriation of AI by students. SBA allows learners to practice both their digital, and other, communication skills as well as contributing to their understanding of professional practice, and it also provides instructors with a powerful form of formative assessment. Our aim is to put forward a motivating and effective way of helping our students to develop the skills that they will need to become successful communicators in a postpandemic professional world.
Descriptors: Vignettes, Student Evaluation, Digital Literacy, Skill Development, Computer Mediated Communication, Communication Skills, Writing Assignments, Artificial Intelligence, Formative Evaluation, Business Communication, Writing Processes
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Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
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Author Affiliations: N/A