The following study employed a student-centered methodology to understand undergraduate student confusion with student learning outcomes (SLOs), or the statements that specify what students should know or be able to do by the end of a course. Through understanding and investigating student confusion with undergraduate student researchers, we have found that confused students may experience negative impacts to their self-efficacy around their coursework. Via qualitatively coded interview transcripts, we were also able to identify the tools students use to clarify their sense of confusion with SLOs, allowing us to make pointed student-centered recommendations to learning center programs to better support students.