ERIC Number: EJ1402950
Record Type: Journal
Publication Date: 2023
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1055-3096
EISSN: EISSN-2574-3872
Available Date: N/A
Teaching Tip: A Social Media Analytics Capstone Research Project with Community Engagement
Ye, Chen; Zhao, Lin
Journal of Information Systems Education, v34 n4 p406-417 2023
Businesses assess public sentiment toward relevant topics and gain valuable insights through social media analytics (SMA). Students of business information analytics can therefore reap multiple benefits from SMA as a learning tool. We designed and implemented an SMA capstone project that integrated undergraduate research and community engagement. Students first identified research questions on their topics of interest that aligned with the interests of the client, a community organization. They collected relevant tweets through Twitter's API using R and then assessed public sentiment through text mining and analytics tools such as Linguistic Inquiry and Word Count. They also presented their findings to various stakeholders through multiple venues. Preliminary assessment suggests that the students achieved positive learning outcomes.
Descriptors: Social Media, Capstone Experiences, Educational Research, Student Projects, Community Involvement, Data Analysis, Teaching Methods, Undergraduate Students
Journal of Information Systems Education. e-mail: editor@jise.org; Web site: http://www.jise.org
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A