ERIC Number: EJ1387592
Record Type: Journal
Publication Date: 2023
Pages: 11
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0271-9517
EISSN: EISSN-2330-3840
Available Date: N/A
Serving on the Front Lines of Higher Education: Exploring Advisors' Coping during COVID-19
Survase, Sheetal; Johnson, Elizabeth
NACADA Journal, v43 n1 p31-41 2023
The COVID-19 pandemic raised barriers for college students and challenged institutions to rethink approaches to student retention. Academic advising is critical to achieving student retention. During COVID-19, advisors faced increased work demands and adopted coping behaviors to keep workloads manageable. Coping behaviors are conceptualized as moving toward students and moving away from students. This exploratory study used multiple regression analyses to examine the relationship between advisor work conditions and the extent to which advisors used coping behaviors. Survey data from a 4-year public university indicated that the level of resources and supervisor support available to advisors were significant predictors of the extent to which advisors coped by moving away from students.
Descriptors: Academic Advising, Faculty Advisers, COVID-19, Pandemics, Faculty Workload, Coping, Teacher Student Relationship, Interpersonal Relationship, Work Environment, Behavior, Predictor Variables, Educational Resources, Social Support Groups, Interaction, Stress Management, College Students, Supervisor Supervisee Relationship
National Academic Advising Association. NACADA Executive Office, Kansas State University, 2323 Anderson Avenue Suite 225, Manhattan, KS 66502-2912. Tel: 785-532-5717; Fax: 785-532-7732; e-mail: nacada@ksu.edu; Web site: http://www.nacada.ksu.edu
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A