There is a growing emphasis to improve underserved students' academic, social-emotional, and career development as schools strive to deliver comprehensive student services. The purpose of this study is to explore urban high school students' perspectives on improving academic and counseling services. The results and implications for educational leaders and policymakers are designed to extend school leaders' and counselors' knowledge about delivering effective school counseling programs. Particularly, the findings allow urban school principals and school counselors to identify the high and low program needs of urban students to become college and career-ready. School leaders and counselors can apply the findings of this study to create a systemic and comprehensive student service in their schools by looking at time allocation in prevention versus responsive counseling services.