Building upon existing international tools, the TEFCE (Towards a European Framework for Community Engagement of Higher Education) Toolbox for community engagement represents an innovative, robust, and holistic framework to support universities in reflecting upon their community engagement. Through a case study approach, this paper highlights the piloting of the TEFCE Toolbox at Technological University Dublin (TU Dublin), Ireland. Through an inclusive and participatory methodology, the process facilitated the recognition of community engagement achievements and the identification of potential areas for improvement.